Branch Secretary :

Handling Grievances and Disciplinaries Training



Reps are often called upon to support members through individual casework. This includes grievances and disciplinaries, capability procedures, contract changes, TUPE consultations, pay and pensions issues, health and safety concerns, and consultations on restructures and redundancies. That’s quite a long list! The processes are often highly bureaucratic, and the thought of messing up can be terrifying considering the possible consequences for the member. The branch has organised a special training event.


Don’t panic! It’s simpler than it looks!


Although these processes vary widely, principles of good casework management apply to all. Armed with these principles, reps will be able to:

  • Analyse the case and develop an effective strategy for achieving the member’s desired outcome;

  • Have the confidence to represent members in hearings and manage cases effectively;

  • Avoid common pitfalls and problems;

  • Advise members of their options at each stage so they remain in charge of their case;

  • Find information and other sources of advice and support quickly and efficiently when needed; and

  • Significantly increase the chances of a successful outcome.



The Training


Primarily focussed on grievances and disciplinaries, this half day training will provide a standard framework for managing cases, and a comprehensive handout:


  • 11am–2pm, followed by lunch

  • Saturday 1st December 2018

  • Unite London & Eastern Region

  • 33-37 Moreland Street, London EC1V 8BB (Map)


The training is open to all representatives and activists. Lunch will be provided. Travel, accommodation and carer costs can be paid but please advise us in advance. If your employer does not recognise Unite, we can pay salary replacement for unpaid leave - please discuss this in advance.


Please register here so that we know how many to cater for.



Outline of the day


  • Exercise 1: Work through a case study in 6 scenes, plus an outline of key considerations.

  • Break: With light refreshments

  • Exercise 2: Prepare to represent a member at a hearing.

  • Lunch: Provided by the branch

  • Handout: A comprehensive, step-by-step guide to handling casework.



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