Branch Secretary : info@housingworkers.org.uk
  

Handling Grievances and Disciplinaries Training

02/11/18

 

Reps are often called upon to support members through individual casework. This includes grievances and disciplinaries, capability procedures, contract changes, TUPE consultations, pay and pensions issues, health and safety concerns, and consultations on restructures and redundancies. That’s quite a long list! The processes are often highly bureaucratic, and the thought of messing up can be terrifying considering the possible consequences for the member. The branch has organised a special training event.

 

Don’t panic! It’s simpler than it looks!

 

Although these processes vary widely, principles of good casework management apply to all. Armed with these principles, reps will be able to:

  • Analyse the case and develop an effective strategy for achieving the member’s desired outcome;

  • Have the confidence to represent members in hearings and manage cases effectively;

  • Avoid common pitfalls and problems;

  • Advise members of their options at each stage so they remain in charge of their case;

  • Find information and other sources of advice and support quickly and efficiently when needed; and

  • Significantly increase the chances of a successful outcome.

 

 

The Training

 

Primarily focussed on grievances and disciplinaries, this half day training will provide a standard framework for managing cases, and a comprehensive handout:

 

  • 11am–2pm, followed by lunch

  • Saturday 1st December 2018

  • Unite London & Eastern Region

  • 33-37 Moreland Street, London EC1V 8BB (Map)

 

The training is open to all representatives and activists. Lunch will be provided. Travel, accommodation and carer costs can be paid but please advise us in advance. If your employer does not recognise Unite, we can pay salary replacement for unpaid leave - please discuss this in advance.

 

Please register here so that we know how many to cater for.

 

 

Outline of the day

 

  • Exercise 1: Work through a case study in 6 scenes, plus an outline of key considerations.

  • Break: With light refreshments

  • Exercise 2: Prepare to represent a member at a hearing.

  • Lunch: Provided by the branch

  • Handout: A comprehensive, step-by-step guide to handling casework.

DOWNLOAD

POST A COMMENT!

Before Posting

We welcome debate and discussion on our website, but we also want an open, respectful, inclusive space in which forms of abuse or personal attack will not be tolerated. Comments will be moderated and will be removed if they are found to be unduly offensive. You should also be very careful in posting information about your employer. Employers do visit the website and if you think a comment could get you into trouble for releasing confidential or sensitive information, or for bringing the employer into disrepute, please do not post it. It remains your individual responsibility to ensure that what you post is appropriate. Please therefore just give a moment's thought to what you are saying. The types of comments that are likely to be moderated are:


  • Personal abuse or attacks on an individual.
  • Information which breaches another person's right to confidentiality.
  • The use of offensive language, including swear words, or language which is racist, sexist, or otherwise breaches equalities standards.
  • Anything that might place the Branch or the wider union in legal jeopardy.
  • Adverts or information which is posted for commercial gain.

* Name
* Email (will not be published)
Website
Comment
* field is required